We’ve been in the HAVC business since 1945, and one thing we’ve most definitely learned over the course of our company’s history is that in order to build a reputation of reliability and dependability, you absolutely have to respond. Regardless of the time – day or night, workday or weekend – our technicians are on the job 24 hours a day.
A local, family-owned company in the Dallas/Fort Worth area, the M.B. Kiser team is all about the customer. You can’t boast about top notch service or unparalleled customer satisfaction if you are just going to leave clients stranded when they truly need you. 24/7 we answer the calls. The midnight calls, the anytime-of-day calls, the emergency calls, and we get out there to repair the situation ASAP.
With furnace repair, whether gas or electric, central air conditioning breakdowns, or heat pump problems, we will address any immediate issues and then, digging deeper into your system, look for underlying problems that may have caused your heater or AC to malfunction. Sometimes it’s as simple as a new filter, or on the other hand, it could be a more complex repair involving an in-depth service call in which we have to really get inside the unit to rectify the problem. It doesn’t matter when you call or what size job it is, we promise to be there!
Our capabilities are extensive when it comes to the level of repairs we are able to perform on all makes and models, from Carrier to Trane to Goodman and Rheem. Company policy is always to be upfront and honest with the customer; meaning, we won’t pull any punches and we won’t try and hide anything. We will tell you exactly what the issue is and what needs to be done to fix it correctly and thus ensure that your heating and cooling system is up and running again.
Our reputation as a dependable HVAC contractor was built upon treating our customers as they should be treated. over 70 years later, we continue to carry on this tradition of superior customer service.