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As the oldest Carrier Dealer in Dallas, M.B. Kiser Heating and Air Conditioning Co. Inc. has been providing top-notch heat pump repair services to residential and light commercial customers in Dallas, TX and surrounding areas since 1945. Our family-owned and operated business is dedicated to ensuring your comfort and satisfaction with our expert heat pump repair solutions.

Common Heat Pump Issues

When your heat pump malfunctions, it can lead to discomfort and increased energy bills. Some of the most common heat pump issues we encounter include:

  • Insufficient heating or cooling: If your heat pump struggles to maintain the desired temperature, it may be due to a faulty compressor, low refrigerant levels, or a malfunctioning reversing valve.
  • Strange noises: Unusual sounds like grinding, squealing, or rattling can indicate worn bearings, a damaged compressor, or loose components.
  • Frozen outdoor unit: A frozen outdoor unit can be caused by poor airflow, low refrigerant levels, or a malfunctioning defrost cycle.
  • Frequent cycling: If your heat pump turns on and off repeatedly, it may be due to a dirty air filter, improper thermostat settings, or an oversized unit.

Our skilled technicians are well-versed in diagnosing and repairing these and other heat pump issues, ensuring your system operates at peak efficiency.

24/7 Emergency Heat Pump Repair

We understand that heat pump breakdowns can happen at any time, which is why we offer 24/7 emergency repair services. Our call center is available after hours to take your call and forward it to our on-call technician and service manager. We will promptly address your concern and schedule a repair visit as soon as possible, with priority given to emergency calls first thing in the morning.

Comprehensive Heat Pump Maintenance

Regular maintenance is essential to keep your heat pump running smoothly and efficiently. As part of our commitment to our customers, we offer comprehensive maintenance contracts that include:

  1. Thorough system inspections
  2. Cleaning and adjusting components
  3. Identifying and addressing potential issues before they escalate
  4. Optimizing system performance for improved energy efficiency

By investing in regular maintenance, you can extend the life of your heat pump, reduce the risk of breakdowns, and save money on energy costs.

Experience and Expertise You Can Trust

As the oldest AC company in Dallas and a certified Climate Master dealer, M.B. Kiser Heating and Air Conditioning Co. Inc. has the experience and expertise to handle all your heat pump repair needs. Our technicians undergo continuous training to stay up-to-date with the latest industry standards and best practices, ensuring you receive the highest quality service.

We prioritize customer satisfaction and strive to build long-lasting relationships with our clients. Our commitment to excellence has earned us a reputation as a trusted provider of heat pump repair services in Dallas, University Park, Highland Park, Irving, Farmers Branch & Cockrell Hill, TX.

Schedule Your Heat Pump Repair Today

Don’t let a malfunctioning heat pump disrupt your comfort. Contact M.B. Kiser Heating and Air Conditioning Co. Inc. today to schedule your heat pump repair service. Our friendly and knowledgeable staff will be happy to assist you and answer any questions you may have.

Remember, “It’s Wiser to Have Kiser Install Carrier.” Trust us to keep your heat pump running efficiently and reliably, year-round.

Heat Pumps & Heat Pump Repair Dallas, TX, Irving, TX, Farmers Branch, TX, University Park, TX, Las Colinas, TX & Preston Hollow, TX

Heat Pump Repair Dallas, TX & Heat Pumps Irving, TX

Heat Pump RepairHeat Pumps ∴ Las Colinas, TX ∴ University Park, TX ∴ Irving, TX

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Living in Texas we learn to appreciate our Air conditioners! I was ready to freak out yesterday when my unit stopped working and I am expecting some family over this weekend for the holidays! I started searching for a reputable air conditioning company in the metroplex. Couple of my friends at work referred me to MB Kiser and I decided to give them a try! I have called their customer service and lady on the phone was very knowledgeable and willing to help, which was a big plus for me.

Amy D.

OVERALL EXPERIENCE WAS 100% POSITIVE.

Kathleen M.

THIS COMPANY DOES BOTH COMMERCIAL AND RESIDENTIAL WORK. HAD A NEW SYSTEM PUT IN AT THE BARBER SHOP. WORKERS WERE VERY PROFESSIONAL AND THE WORK WAS DONE QUICKLY AND CORRECTLY. ALSO HAD THEM COME AND REPLACE A HEATING UNIT AT HOME. SAME GOOD SERVICE AND PRICE WAS COMPARABLE TO OTHER ESTIMATES THAT I GOT.

Rebecca J.

We have a service contract with them so they come every six months to prepare the furnace and air conditioner. We get a reduced rate for any repairs because of the contract and we never get charged for any overtime. My parents also use them. I would recommend them. They redid our whole system in our old house. We’ve used them for 45 years. One of the guys remembered coming to our family home when I was little.

Elizabeth A.

Well we used them twice and both times were happy with the price and work that was done.

Susan M.

Thank you so much for your consideration. I truly appreciate your service to keep my aged system working.

Vincent F.

Annual maintenance plan is pretty straightforward and a much better value than paying twice a year for the same service at twice the rate. Service manager came out after the first call didn’t fix it, and made sure the unit cooled. Awesome service and friendly people.

Daniel M.

They called ahead of time to let us know they were coming. They were right on time. They checked out our heater. We had just bought the house and couldn’t get the pilot light lit. The tech determined that there was air in the line, so he bled the line and got the pilot light lit. He checked out the heater and told us the heater was fine and didn’t need any more work.

Theresa V.

Happy MB Kiser customer since 2014. Great company, very dependable and always on time. My A/C bit the dust on Monday, and they sent a tech to fix it right away. A broken A/C in Texas during summer time is as good as a death sentence lol. Luckily these guys are always around. Thank you the MB Kiser team and Jordan in particular. Big thanks to Kristen for expediting the part ordering.

Oleg M.

Quick response, my AC was out Friday all day and they came out first thing Saturday morning. Jordan answered all my questions, and verified the issue within first 10 minutes. I would highly recommend using them in the future.

Saj J.

We had our second HVAC system installed by M.B. Kiser today. They are excellent. The installation team arrived at 8:30 and left at 6 with all the work complete, area cleaned up and a great Carrier Infinity system installed. We have two systems in our house. We had the same setup installed last year and it has been flawless. The prices are competitive and the installers and service people are professional, competent and excellent communicators. Highly recommend.

John P.

I have used MB Kiser three times now at two different properties. Kenny and John are the best techs I have come across. This is a company that really puts their customers first which probably explains why they have been around so long.

David W.

They are great. Our downstairs unit went out. They were able to put in the model I wanted. It was a 5 ton horizontal system, and a difficult installation. They had the resources to get it done. They ran into some problems but they charged us what the original bid was. They were also able to fix the upstairs air conditioning. They are very professional and always respectful. They were able to troubleshoot as they went along. If there were any problems, they were able to fix them.

Anna A.

I have now used MB Kiser for about 12 years. They have always been fast and honest. Recently, I had my AC go out at my office they fixed it fast with a $35 capacitor. The repair person I had out before Kiser tried to sell me an entire hvac system. Kiser also repaired one of my home units at 8pm on a hot evening fast and easy. Much to my amazement they did not even charge for emergency or afterhours. M.B. Kiser is wonderful to work with.

K. B.

Whether it’s installation, repair, or maintenance,

We’ve got you covered!

Is your home feeling too hot or too cold? Don’t let the weather control your comfort! Our team of certified HVAC professionals is here to provide top-notch heating and cooling solutions tailored to your needs.

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© 2025 M.B. Kiser Heating and Air Conditioning Co. Inc.
10549 Denton Drive Dallas, TX 75220

Phone: (214) 823-9958
| License #: TACLA1543C

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