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Understanding Heating System Failures in Irving’s Climate

When your heating system breaks down during a cold North Texas winter night, you need reliable repair services immediately. At M.B. Kiser Heating and Air Conditioning Co. Inc., we’ve been responding to heating emergencies in Irving since 1945, making us the oldest Carrier dealer in Dallas. Our extensive experience means we’ve encountered virtually every type of heating problem that can occur in residential and light commercial properties throughout the area.

Irving’s unique weather patterns, with sudden temperature drops and occasional ice storms, put significant strain on heating systems. The rapid temperature fluctuations common in North Texas can cause components to expand and contract repeatedly, leading to premature wear and unexpected failures. Our technicians understand these regional challenges and arrive prepared with the tools and parts necessary to address the most common heating issues affecting Irving homes and businesses.

Common Heating Problems We Repair

Heat exchanger failures represent one of the most serious issues we encounter in Irving heating systems. These critical components transfer heat from the combustion process to the air circulating through your home. When a heat exchanger develops cracks or corrosion, it can release dangerous carbon monoxide into your living space. Our certified technicians use advanced diagnostic equipment to detect even hairline cracks that might otherwise go unnoticed during routine inspections.

Ignition system malfunctions account for approximately 40% of our heating repair calls during winter months. Modern furnaces use either electronic ignition systems or pilot lights to initiate the heating process. Electronic ignitors can fail due to electrical surges, wear, or contamination from dust and debris. We stock replacement ignitors for all major brands and can typically complete these repairs within an hour of arrival. For older systems with pilot lights, we address issues ranging from thermocouple failures to gas pressure problems that prevent reliable ignition.

Our 24/7 Emergency Response System

Heating emergencies don’t follow business hours, which is why we maintain a comprehensive after-hours response system. Our dedicated call center operates around the clock, ensuring that when you call with a heating emergency, a real person answers your call immediately. The call center staff collects essential information about your heating problem and forwards it directly to our on-call technician and service manager.

This two-tier notification system ensures the fastest possible response to your heating emergency. While our on-call technician prepares to dispatch to your location, the service manager reviews your service history and can provide additional guidance if needed. If your situation requires scheduling rather than immediate emergency service, we follow up first thing in the morning to arrange a convenient appointment time. This systematic approach has earned us a reputation for reliability throughout Irving, Farmers Branch, Las Colinas, and surrounding communities.

Diagnostic Process and Repair Techniques

Our heating repair process begins with a comprehensive system evaluation. We examine key components including:

  • Blower motor and capacitor – checking for proper operation and electrical draw
  • Gas valve and pressure switches – ensuring safe and efficient fuel delivery
  • Control board and wiring – verifying all electrical connections and circuit board functionality

Advanced diagnostic tools allow us to pinpoint problems quickly and accurately. We use combustion analyzers to measure carbon monoxide levels and ensure proper fuel-to-air ratios. Digital multimeters help us identify electrical issues, while manometers verify correct gas pressure throughout the system. This technical approach eliminates guesswork and ensures we address the root cause of heating problems rather than just treating symptoms.

Preventive Maintenance and Long-term Solutions

Regular maintenance contracts represent one of our core service offerings, helping Irving residents avoid unexpected heating failures. Our maintenance programs include thorough annual inspections, cleaning of critical components, and replacement of wear items before they fail. Statistical data from our service records shows that customers with maintenance contracts experience 75% fewer emergency repairs compared to those who only call when problems arise.

During maintenance visits, we clean burner assemblies to ensure efficient combustion, lubricate moving parts to reduce friction and wear, and test all safety devices to verify proper operation. We also check and adjust gas pressure, inspect venting systems for blockages or corrosion, and measure temperature rise across the heat exchanger. These proactive measures extend equipment life and maintain peak efficiency, reducing both repair costs and energy consumption.

Installation and Replacement Considerations

When repairs become frequent or costly, replacement might be the most economical solution. As a certified Climate Master dealer and the oldest AC company in Dallas, we offer expert guidance on selecting appropriate replacement systems. Modern high-efficiency furnaces can reduce heating costs by 30-40% compared to units installed 20 years ago, often paying for themselves through energy savings within five to seven years.

We specialize in installations for residential and light commercial customers throughout Irving, University Park, Preston Hollow, and Dallas. Our installation process includes proper sizing calculations based on your building’s specific heat loss characteristics, ensuring optimal comfort and efficiency. We also handle all necessary permits and inspections, guaranteeing your new heating system meets current building codes and manufacturer specifications.

Why Irving Residents Choose Our Services

Family owned and operated since 1945, we’ve built our reputation on reliable service and technical expertise. Our longevity in the Dallas-Fort Worth market demonstrates our commitment to customer satisfaction and quality workmanship. We understand that heating repairs often represent unexpected expenses, which is why we provide transparent pricing and detailed explanations of necessary repairs before beginning any work.

Our technicians receive ongoing training on the latest heating technologies and repair techniques. This investment in education ensures we can service everything from vintage systems in Irving’s historic neighborhoods to the newest variable-speed, communicating furnaces in recently constructed homes. Whether you need emergency repairs, routine maintenance, or complete system replacement, our comprehensive approach addresses all aspects of heating system performance and reliability. Remember our motto: “It’s Wiser to Have Kiser Install Carrier” – a promise we’ve kept for nearly eight decades of continuous operation in the Dallas area. Contact us today.

Furnace Repair in Irving, TX | HVAC Repair

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They called ahead of time to let us know they were coming. They were right on time. They checked out our heater. We had just bought the house and couldn’t get the pilot light lit. The tech determined that there was air in the line, so he bled the line and got the pilot light lit. He checked out the heater and told us the heater was fine and didn’t need any more work.

Theresa V.

We have a service contract with them so they come every six months to prepare the furnace and air conditioner. We get a reduced rate for any repairs because of the contract and we never get charged for any overtime. My parents also use them. I would recommend them. They redid our whole system in our old house. We’ve used them for 45 years. One of the guys remembered coming to our family home when I was little.

Elizabeth A.

THIS COMPANY DOES BOTH COMMERCIAL AND RESIDENTIAL WORK. HAD A NEW SYSTEM PUT IN AT THE BARBER SHOP. WORKERS WERE VERY PROFESSIONAL AND THE WORK WAS DONE QUICKLY AND CORRECTLY. ALSO HAD THEM COME AND REPLACE A HEATING UNIT AT HOME. SAME GOOD SERVICE AND PRICE WAS COMPARABLE TO OTHER ESTIMATES THAT I GOT.

Rebecca J.

I have now used MB Kiser for about 12 years. They have always been fast and honest. Recently, I had my AC go out at my office they fixed it fast with a $35 capacitor. The repair person I had out before Kiser tried to sell me an entire hvac system. Kiser also repaired one of my home units at 8pm on a hot evening fast and easy. Much to my amazement they did not even charge for emergency or afterhours. M.B. Kiser is wonderful to work with.

K. B.

I have used MB Kiser three times now at two different properties. Kenny and John are the best techs I have come across. This is a company that really puts their customers first which probably explains why they have been around so long.

David W.

OVERALL EXPERIENCE WAS 100% POSITIVE.

Kathleen M.

Happy MB Kiser customer since 2014. Great company, very dependable and always on time. My A/C bit the dust on Monday, and they sent a tech to fix it right away. A broken A/C in Texas during summer time is as good as a death sentence lol. Luckily these guys are always around. Thank you the MB Kiser team and Jordan in particular. Big thanks to Kristen for expediting the part ordering.

Oleg M.

We had our second HVAC system installed by M.B. Kiser today. They are excellent. The installation team arrived at 8:30 and left at 6 with all the work complete, area cleaned up and a great Carrier Infinity system installed. We have two systems in our house. We had the same setup installed last year and it has been flawless. The prices are competitive and the installers and service people are professional, competent and excellent communicators. Highly recommend.

John P.

Annual maintenance plan is pretty straightforward and a much better value than paying twice a year for the same service at twice the rate. Service manager came out after the first call didn’t fix it, and made sure the unit cooled. Awesome service and friendly people.

Daniel M.

Thank you so much for your consideration. I truly appreciate your service to keep my aged system working.

Vincent F.

They are great. Our downstairs unit went out. They were able to put in the model I wanted. It was a 5 ton horizontal system, and a difficult installation. They had the resources to get it done. They ran into some problems but they charged us what the original bid was. They were also able to fix the upstairs air conditioning. They are very professional and always respectful. They were able to troubleshoot as they went along. If there were any problems, they were able to fix them.

Anna A.

Well we used them twice and both times were happy with the price and work that was done.

Susan M.

Living in Texas we learn to appreciate our Air conditioners! I was ready to freak out yesterday when my unit stopped working and I am expecting some family over this weekend for the holidays! I started searching for a reputable air conditioning company in the metroplex. Couple of my friends at work referred me to MB Kiser and I decided to give them a try! I have called their customer service and lady on the phone was very knowledgeable and willing to help, which was a big plus for me.

Amy D.

Quick response, my AC was out Friday all day and they came out first thing Saturday morning. Jordan answered all my questions, and verified the issue within first 10 minutes. I would highly recommend using them in the future.

Saj J.

Whether it’s installation, repair, or maintenance,

We’ve got you covered!

Is your home feeling too hot or too cold? Don’t let the weather control your comfort! Our team of certified HVAC professionals is here to provide top-notch heating and cooling solutions tailored to your needs.

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© 2025 M.B. Kiser Heating and Air Conditioning Co. Inc.
10549 Denton Drive Dallas, TX 75220

Phone: (214) 823-9958
| License #: TACLA1543C

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