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Understanding AC Repair Needs in Highland Park

When your air conditioning system fails during a sweltering Texas summer, you need reliable repair services that respond quickly and effectively. Highland Park residents experience unique cooling challenges due to the area’s historic homes, mature landscaping, and architectural diversity that ranges from Tudor estates to contemporary designs. Each property presents distinct requirements for maintaining optimal indoor comfort. At M.B. Kiser Heating and Air Conditioning Co. Inc., we’ve been addressing these specific challenges since 1945, making us the oldest AC company in Dallas and the most experienced team for handling Highland Park’s diverse cooling needs.

The climate in Highland Park demands air conditioning systems that operate efficiently from early April through late October, with peak usage typically occurring between June and September when temperatures regularly exceed 95 degrees Fahrenheit. During these critical months, your AC system works overtime to maintain comfortable indoor temperatures, which increases the likelihood of component wear and potential breakdowns. Our extensive experience serving Highland Park and surrounding areas including University Park, Preston Hollow, and the greater Dallas region has given us deep insights into the most common failure points and the preventive measures that keep systems running smoothly.

Common AC Problems We Repair

Refrigerant leaks represent one of the most frequent issues we encounter in Highland Park homes, particularly in systems that are more than ten years old. These leaks often develop gradually at connection points, evaporator coils, or condensing units, causing your system to lose cooling capacity while consuming more energy. When refrigerant levels drop, your compressor works harder to achieve the desired temperature, leading to increased wear and potentially catastrophic failure if left unaddressed. Our technicians use advanced leak detection equipment including electronic leak detectors and UV dye systems to pinpoint even the smallest leaks, ensuring complete repair rather than temporary fixes.

Electrical component failures account for approximately thirty percent of our service calls in Highland Park. These issues range from failed capacitors and contactors to more complex problems involving control boards and thermostats. Highland Park’s older homes sometimes have outdated electrical systems that struggle to support modern high-efficiency air conditioners, creating voltage irregularities that stress AC components. We thoroughly evaluate your entire electrical system during repairs, checking voltage levels, amp draws, and connection integrity to prevent future failures. Our 24/7 call center ensures that when electrical issues cause sudden system shutdowns, we can dispatch technicians quickly, with our after-hours calls forwarded directly to our on-call tech and service manager for immediate response.

Our Comprehensive Repair Process

Every repair begins with systematic diagnostics using state-of-the-art testing equipment to identify all contributing factors to your system’s malfunction. We check superheat and subcooling levels, measure temperature differentials across evaporator and condenser coils, test all electrical components, and inspect mechanical parts for wear or damage. This thorough approach ensures we address root causes rather than symptoms, preventing recurring problems that frustrate homeowners and lead to repeated service calls.

Following diagnosis, we provide detailed explanations of identified issues, discussing repair options and associated costs before beginning any work. Our technicians carry extensive parts inventory for most major brands, though as the oldest Carrier Dealer in Dallas, we specialize in Carrier equipment repair and have access to genuine OEM parts that ensure optimal performance and longevity. We understand that Highland Park homeowners value transparency and professionalism, which is why we maintain clear communication throughout the repair process, explaining technical details in understandable terms while respecting your time and property.

Preventive Maintenance and Long-Term Solutions

Regular maintenance significantly reduces the likelihood of unexpected breakdowns and extends equipment lifespan by twenty to forty percent according to industry studies. Our maintenance contracts include comprehensive semi-annual inspections where we clean coils, check refrigerant levels, test all electrical components, lubricate moving parts, and verify proper airflow throughout your system. Highland Park’s beautiful tree canopy, while providing aesthetic appeal and shade, also contributes to increased debris accumulation in outdoor units, making regular cleaning essential for maintaining efficiency.

We recommend specific maintenance schedules based on your system’s age, usage patterns, and environmental factors unique to your Highland Park property. For instance, homes near White Rock Creek or those with extensive landscaping may require more frequent filter changes and coil cleaning due to increased pollen and organic matter in the air. Our family-owned and operated business has developed these insights through decades of serving Highland Park, understanding that each neighborhood from the estates along Turtle Creek to the homes near Highland Park Village has distinct environmental characteristics affecting AC performance.

Emergency Response and Service Excellence

When your AC fails during extreme weather, rapid response becomes critical for your family’s comfort and safety. Our emergency repair service operates around the clock, with technicians strategically positioned throughout Dallas, Irving, Farmers Branch, Las Colinas, and surrounding communities to minimize response times. When you call after regular business hours, our call center team immediately forwards your information to our on-call technician and service manager, ensuring you receive prompt attention. We then follow up first thing the next morning to verify satisfaction and address any additional concerns.

Why Highland Park Homeowners Choose Our Services

  • Established expertise: As the oldest Carrier Dealer in Dallas with continuous operation since 1945, we bring unmatched experience to every repair
  • Comprehensive certifications: Our certification with Climate Master demonstrates our commitment to advanced training and industry best practices
  • Local knowledge: We understand Highland Park’s unique architectural styles and how they impact cooling requirements
  • Complete service range: Beyond repairs, we offer AC installation, HVAC installation, and ongoing AC service to address all cooling needs
  • Proven reliability: Our motto “It’s Wiser to Have Kiser Install Carrier” reflects decades of customer trust and satisfaction

Highland Park’s distinctive combination of historic charm and modern luxury demands AC repair services that respect both your property’s character and your comfort expectations. Whether you’re dealing with an aging system in a 1920s Tudor or troubleshooting a high-efficiency unit in a recently renovated home, M.B. Kiser Heating and Air Conditioning Co. Inc. provides the expertise, responsiveness, and professionalism you deserve. Our commitment to residential and light commercial customers throughout Highland Park and the greater Dallas area continues to drive our focus on quality repairs, professional installations, and comprehensive maintenance contracts that keep your systems running efficiently year after year.

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I have used MB Kiser three times now at two different properties. Kenny and John are the best techs I have come across. This is a company that really puts their customers first which probably explains why they have been around so long.

David W.

They are great. Our downstairs unit went out. They were able to put in the model I wanted. It was a 5 ton horizontal system, and a difficult installation. They had the resources to get it done. They ran into some problems but they charged us what the original bid was. They were also able to fix the upstairs air conditioning. They are very professional and always respectful. They were able to troubleshoot as they went along. If there were any problems, they were able to fix them.

Anna A.

We had our second HVAC system installed by M.B. Kiser today. They are excellent. The installation team arrived at 8:30 and left at 6 with all the work complete, area cleaned up and a great Carrier Infinity system installed. We have two systems in our house. We had the same setup installed last year and it has been flawless. The prices are competitive and the installers and service people are professional, competent and excellent communicators. Highly recommend.

John P.

Thank you so much for your consideration. I truly appreciate your service to keep my aged system working.

Vincent F.

THIS COMPANY DOES BOTH COMMERCIAL AND RESIDENTIAL WORK. HAD A NEW SYSTEM PUT IN AT THE BARBER SHOP. WORKERS WERE VERY PROFESSIONAL AND THE WORK WAS DONE QUICKLY AND CORRECTLY. ALSO HAD THEM COME AND REPLACE A HEATING UNIT AT HOME. SAME GOOD SERVICE AND PRICE WAS COMPARABLE TO OTHER ESTIMATES THAT I GOT.

Rebecca J.

We have a service contract with them so they come every six months to prepare the furnace and air conditioner. We get a reduced rate for any repairs because of the contract and we never get charged for any overtime. My parents also use them. I would recommend them. They redid our whole system in our old house. We’ve used them for 45 years. One of the guys remembered coming to our family home when I was little.

Elizabeth A.

Living in Texas we learn to appreciate our Air conditioners! I was ready to freak out yesterday when my unit stopped working and I am expecting some family over this weekend for the holidays! I started searching for a reputable air conditioning company in the metroplex. Couple of my friends at work referred me to MB Kiser and I decided to give them a try! I have called their customer service and lady on the phone was very knowledgeable and willing to help, which was a big plus for me.

Amy D.

OVERALL EXPERIENCE WAS 100% POSITIVE.

Kathleen M.

Quick response, my AC was out Friday all day and they came out first thing Saturday morning. Jordan answered all my questions, and verified the issue within first 10 minutes. I would highly recommend using them in the future.

Saj J.

Annual maintenance plan is pretty straightforward and a much better value than paying twice a year for the same service at twice the rate. Service manager came out after the first call didn’t fix it, and made sure the unit cooled. Awesome service and friendly people.

Daniel M.

I have now used MB Kiser for about 12 years. They have always been fast and honest. Recently, I had my AC go out at my office they fixed it fast with a $35 capacitor. The repair person I had out before Kiser tried to sell me an entire hvac system. Kiser also repaired one of my home units at 8pm on a hot evening fast and easy. Much to my amazement they did not even charge for emergency or afterhours. M.B. Kiser is wonderful to work with.

K. B.

Well we used them twice and both times were happy with the price and work that was done.

Susan M.

They called ahead of time to let us know they were coming. They were right on time. They checked out our heater. We had just bought the house and couldn’t get the pilot light lit. The tech determined that there was air in the line, so he bled the line and got the pilot light lit. He checked out the heater and told us the heater was fine and didn’t need any more work.

Theresa V.

Happy MB Kiser customer since 2014. Great company, very dependable and always on time. My A/C bit the dust on Monday, and they sent a tech to fix it right away. A broken A/C in Texas during summer time is as good as a death sentence lol. Luckily these guys are always around. Thank you the MB Kiser team and Jordan in particular. Big thanks to Kristen for expediting the part ordering.

Oleg M.

Whether it’s installation, repair, or maintenance,

We’ve got you covered!

Is your home feeling too hot or too cold? Don’t let the weather control your comfort! Our team of certified HVAC professionals is here to provide top-notch heating and cooling solutions tailored to your needs.

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© 2025 M.B. Kiser Heating and Air Conditioning Co. Inc.
10549 Denton Drive Dallas, TX 75220

Phone: (214) 823-9958
| License #: TACLA1543C

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