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Understanding Heating System Failures in Farmers Branch

When your heating system breaks down during a cold Texas winter night, you need immediate, reliable assistance. At M.B. Kiser Heating and Air Conditioning Co. Inc., we’ve been responding to heating emergencies in Farmers Branch and the surrounding areas since 1945, making us the oldest Carrier dealer in Dallas. Our extensive experience means we’ve encountered virtually every type of heating system failure imaginable, from simple thermostat malfunctions to complex heat exchanger cracks.

The unique climate conditions in Farmers Branch present specific challenges for heating systems. While Texas winters are generally mild compared to northern states, the sudden temperature drops and occasional ice storms can strain heating equipment that sits idle for much of the year. Dust accumulation during the hot summer months often leads to clogged filters and reduced efficiency when heating season arrives. Additionally, the high humidity levels common in North Texas can cause corrosion in older heating systems, particularly in heat exchangers and burner assemblies.

Common Heating Problems We Encounter

Throughout our decades of service in Farmers Branch, we’ve identified several recurring heating issues that homeowners face. Pilot light problems remain one of the most frequent service calls we receive, especially in older furnaces. These issues often stem from dirty thermocouples, faulty gas valves, or draft problems that extinguish the pilot flame. Our technicians carry comprehensive diagnostic equipment to quickly identify and resolve these issues.

Heat exchanger failures represent a more serious concern that requires immediate attention. Cracks in heat exchangers can allow carbon monoxide to enter your home’s air supply, creating a dangerous situation for your family. We utilize advanced inspection cameras and combustion analyzers to detect even hairline cracks that might otherwise go unnoticed. When we discover heat exchanger damage, we provide detailed explanations of repair versus replacement options, helping you make informed decisions about your heating system’s future.

Our Comprehensive Repair Process

When you contact M.B. Kiser Heating and Air Conditioning Co. Inc. for heating repair services, our process begins immediately. Our 24/7 call center ensures that emergency calls are forwarded to our on-call technicians and service managers, guaranteeing rapid response times. For non-emergency situations, we prioritize scheduling and contact customers first thing in the morning to arrange convenient service appointments.

Our certified technicians arrive equipped with fully stocked service vehicles containing the most commonly needed parts for Carrier systems and other major brands. This preparation allows us to complete many repairs during the initial visit, minimizing inconvenience to your household. We begin each service call with a thorough system inspection, checking electrical connections, measuring gas pressure, testing safety controls, and evaluating overall system performance. This comprehensive approach often reveals underlying issues that might cause future breakdowns if left unaddressed.

Advanced Diagnostic Techniques

Modern heating systems incorporate sophisticated electronic controls and variable-speed components that require specialized diagnostic tools and expertise. Our technicians receive ongoing training from Carrier and Climate Master to stay current with the latest technological advances. We employ digital multimeters, combustion analyzers, static pressure gauges, and thermal imaging cameras to provide accurate diagnoses of complex heating problems.

Temperature rise measurements across heat exchangers help us identify airflow restrictions and efficiency losses. Static pressure testing reveals ductwork problems that might be causing uneven heating or excessive energy consumption. By analyzing these various data points, we can pinpoint issues that less experienced technicians might overlook, ensuring lasting repairs that address root causes rather than just symptoms.

Preventive Maintenance Benefits

  • Extended Equipment Lifespan: Regular maintenance can add years to your heating system’s operational life by preventing premature wear on critical components
  • Improved Energy Efficiency: Clean filters, properly adjusted burners, and well-lubricated motors consume less energy while providing better comfort
  • Reduced Emergency Repairs: Catching small problems during routine maintenance prevents costly breakdowns during peak heating season
  • Enhanced Safety: Annual inspections identify potential carbon monoxide risks and gas leaks before they become dangerous
  • Warranty Protection: Many manufacturers require annual maintenance to maintain warranty coverage on parts and equipment

Energy Efficiency Considerations

Rising energy costs make heating system efficiency more important than ever for Farmers Branch homeowners. Older furnaces typically operate at 60-80% efficiency, meaning significant heat energy escapes through the exhaust flue. Modern high-efficiency furnaces achieve 95% or higher efficiency ratings by extracting additional heat from combustion gases through secondary heat exchangers.

We help customers understand the relationship between repair costs and potential energy savings from system upgrades. Sometimes, investing in a new high-efficiency system makes more financial sense than continuing to repair an aging, inefficient unit. Our experience as the oldest Carrier dealer in Dallas gives us unique insights into equipment longevity and helps us provide honest recommendations tailored to each customer’s specific situation.

Emergency Response Capabilities

Heating emergencies rarely occur at convenient times. That’s why M.B. Kiser Heating and Air Conditioning Co. Inc. maintains comprehensive emergency response capabilities throughout Farmers Branch and surrounding areas. Our family-owned and operated business understands the importance of keeping local families comfortable and safe, especially during extreme weather events.

Our emergency response protocol prioritizes situations involving complete heating failures during freezing weather, suspected carbon monoxide leaks, and electrical problems that pose fire risks. We maintain relationships with parts suppliers to ensure access to critical components even during off-hours, reducing downtime for emergency repairs.

Local Expertise and Community Commitment

Having served Farmers Branch since 1945, we possess intimate knowledge of local building codes, permit requirements, and the specific challenges faced by area homeowners. This local expertise extends beyond technical knowledge to include understanding of neighborhood characteristics, common construction methods used in different eras, and the unique heating demands of various architectural styles found throughout Farmers Branch.

Our commitment to the community goes beyond providing excellent heating repair services. As a family-owned business, we’ve built lasting relationships with multiple generations of Farmers Branch families. “It’s Wiser to Have Kiser Install Carrier” isn’t just our slogan—it represents our dedication to providing wise counsel and reliable service to every customer we serve. Whether you need emergency heating repair, routine maintenance, or expert advice on system replacement, M.B. Kiser Heating and Air Conditioning Co. Inc. combines decades of experience with cutting-edge technology to keep your home comfortable throughout the heating season.

Heating Repair in Farmers Branch, TX | Furnace Repair

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I have now used MB Kiser for about 12 years. They have always been fast and honest. Recently, I had my AC go out at my office they fixed it fast with a $35 capacitor. The repair person I had out before Kiser tried to sell me an entire hvac system. Kiser also repaired one of my home units at 8pm on a hot evening fast and easy. Much to my amazement they did not even charge for emergency or afterhours. M.B. Kiser is wonderful to work with.

K. B.

We have a service contract with them so they come every six months to prepare the furnace and air conditioner. We get a reduced rate for any repairs because of the contract and we never get charged for any overtime. My parents also use them. I would recommend them. They redid our whole system in our old house. We’ve used them for 45 years. One of the guys remembered coming to our family home when I was little.

Elizabeth A.

Living in Texas we learn to appreciate our Air conditioners! I was ready to freak out yesterday when my unit stopped working and I am expecting some family over this weekend for the holidays! I started searching for a reputable air conditioning company in the metroplex. Couple of my friends at work referred me to MB Kiser and I decided to give them a try! I have called their customer service and lady on the phone was very knowledgeable and willing to help, which was a big plus for me.

Amy D.

Annual maintenance plan is pretty straightforward and a much better value than paying twice a year for the same service at twice the rate. Service manager came out after the first call didn’t fix it, and made sure the unit cooled. Awesome service and friendly people.

Daniel M.

Well we used them twice and both times were happy with the price and work that was done.

Susan M.

THIS COMPANY DOES BOTH COMMERCIAL AND RESIDENTIAL WORK. HAD A NEW SYSTEM PUT IN AT THE BARBER SHOP. WORKERS WERE VERY PROFESSIONAL AND THE WORK WAS DONE QUICKLY AND CORRECTLY. ALSO HAD THEM COME AND REPLACE A HEATING UNIT AT HOME. SAME GOOD SERVICE AND PRICE WAS COMPARABLE TO OTHER ESTIMATES THAT I GOT.

Rebecca J.

I have used MB Kiser three times now at two different properties. Kenny and John are the best techs I have come across. This is a company that really puts their customers first which probably explains why they have been around so long.

David W.

They called ahead of time to let us know they were coming. They were right on time. They checked out our heater. We had just bought the house and couldn’t get the pilot light lit. The tech determined that there was air in the line, so he bled the line and got the pilot light lit. He checked out the heater and told us the heater was fine and didn’t need any more work.

Theresa V.

Happy MB Kiser customer since 2014. Great company, very dependable and always on time. My A/C bit the dust on Monday, and they sent a tech to fix it right away. A broken A/C in Texas during summer time is as good as a death sentence lol. Luckily these guys are always around. Thank you the MB Kiser team and Jordan in particular. Big thanks to Kristen for expediting the part ordering.

Oleg M.

OVERALL EXPERIENCE WAS 100% POSITIVE.

Kathleen M.

Thank you so much for your consideration. I truly appreciate your service to keep my aged system working.

Vincent F.

We had our second HVAC system installed by M.B. Kiser today. They are excellent. The installation team arrived at 8:30 and left at 6 with all the work complete, area cleaned up and a great Carrier Infinity system installed. We have two systems in our house. We had the same setup installed last year and it has been flawless. The prices are competitive and the installers and service people are professional, competent and excellent communicators. Highly recommend.

John P.

They are great. Our downstairs unit went out. They were able to put in the model I wanted. It was a 5 ton horizontal system, and a difficult installation. They had the resources to get it done. They ran into some problems but they charged us what the original bid was. They were also able to fix the upstairs air conditioning. They are very professional and always respectful. They were able to troubleshoot as they went along. If there were any problems, they were able to fix them.

Anna A.

Quick response, my AC was out Friday all day and they came out first thing Saturday morning. Jordan answered all my questions, and verified the issue within first 10 minutes. I would highly recommend using them in the future.

Saj J.

Whether it’s installation, repair, or maintenance,

We’ve got you covered!

Is your home feeling too hot or too cold? Don’t let the weather control your comfort! Our team of certified HVAC professionals is here to provide top-notch heating and cooling solutions tailored to your needs.

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© 2025 M.B. Kiser Heating and Air Conditioning Co. Inc.
10549 Denton Drive Dallas, TX 75220

Phone: (214) 823-9958
| License #: TACLA1543C

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Farmers Branch, TX