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Understanding AC Repair Needs in Carrollton’s Climate

When your air conditioning system breaks down during a scorching Texas summer, you need reliable repair services that can restore comfort to your home quickly. At M.B. Kiser Heating and Air Conditioning Co. Inc., we’ve been providing AC repair services throughout the Dallas metroplex since 1945, making us the oldest Carrier dealer in Dallas. Our extensive experience serving Carrollton residents means we understand the unique challenges that North Texas weather poses to cooling systems, from the extreme heat that pushes units to their limits to the occasional severe storms that can damage outdoor components.

The subtropical climate in Carrollton creates demanding conditions for air conditioning systems, with summer temperatures regularly exceeding 95 degrees Fahrenheit and humidity levels that can make homes feel even more uncomfortable. These conditions mean your AC unit works harder and longer than systems in more temperate climates, leading to increased wear and tear on components like compressors, fan motors, and capacitors. Our technicians frequently encounter systems that have been strained by running continuously during heat waves, resulting in frozen evaporator coils, refrigerant leaks, or electrical component failures that require immediate attention.

Common AC Problems We Repair in Carrollton Homes

Throughout our decades of service as a family-owned and operated company, we’ve diagnosed and repaired virtually every type of air conditioning problem imaginable. One of the most frequent issues we encounter involves refrigerant leaks, which can develop slowly over time through tiny pinhole leaks in copper coils or connections. When refrigerant levels drop, your system loses its ability to cool effectively, runs longer cycles, and eventually may cause compressor damage if left unaddressed. Our technicians use advanced leak detection equipment including electronic leak detectors and UV dye systems to pinpoint even the smallest leaks, ensuring we can make permanent repairs rather than simply adding refrigerant as a temporary fix.

Electrical problems represent another category of repairs we commonly handle in Carrollton homes. These issues range from failed capacitors that prevent fan motors or compressors from starting, to burnt contactors in the outdoor unit, to tripped breakers caused by electrical shorts or overloaded circuits. We also frequently repair failed thermostats, including modern smart thermostats that may experience connectivity issues or sensor failures. Our expertise extends to addressing drainage problems, where clogged condensate lines can cause water damage or trigger safety switches that shut down the entire system.

Our Comprehensive Repair Process

When you contact us for AC repair service, whether during business hours or through our 24/7 call center for after-hours emergencies, we immediately begin coordinating your service call. Our call center staff picks up after-hours calls and forwards them directly to our on-call technician and service manager, ensuring rapid response times for urgent situations. If your call comes in during the evening and the situation isn’t an emergency, we’ll call you first thing in the morning to schedule your service appointment at your convenience.

Our diagnostic process begins with a thorough system inspection where we check all major components systematically. We start by verifying proper voltage at the disconnect and measuring amp draws on motors and compressors to identify electrical issues. Our technicians inspect the condition of air filters, measure temperature differentials across evaporator coils, check refrigerant pressures if cooling problems exist, and test all safety controls and limit switches. This comprehensive approach ensures we identify not just the immediate problem but also any underlying issues that could cause future breakdowns.

Technical Expertise and Advanced Repair Capabilities

As the oldest AC company in Dallas and a certified Climate Master dealer, we maintain technical expertise across all major brands and system types, though our specialization in Carrier products gives us particular insight into these systems’ operation and common failure points. Our technicians regularly attend factory training sessions to stay current with the latest diagnostic techniques and repair procedures for newer high-efficiency systems, variable-speed equipment, and communicating controls that are increasingly common in Carrollton homes.

We repair all types of residential and light commercial systems including split systems, package units, heat pumps, and ductless mini-splits. Our repair capabilities extend beyond simple component replacement to include:

  • Compressor diagnostics and replacement: including scroll, reciprocating, and variable-speed compressors
  • Control board troubleshooting: for systems with electronic controls and variable-speed motors
  • Refrigerant system repairs: including brazing copper lines, replacing filter driers, and recovering and recycling refrigerant
  • Ductwork repairs: to address leaks that reduce system efficiency and comfort

Maintenance Contracts and Preventive Care

While we excel at emergency repairs, we believe strongly in preventive maintenance to minimize the need for unexpected repairs. Our maintenance contracts have become increasingly popular among Carrollton homeowners who recognize the value of regular system tune-ups in preventing breakdowns and extending equipment life. During maintenance visits, we perform detailed inspections, clean critical components like evaporator and condenser coils, check and tighten electrical connections, lubricate moving parts where necessary, and verify proper refrigerant charge and airflow.

Regular maintenance particularly benefits homes with older systems or those approaching the typical fifteen to twenty year lifespan of central air conditioning equipment. By catching small problems before they escalate into major failures, maintenance visits often pay for themselves by preventing just one emergency repair call during peak cooling season when demand for service is highest and wait times can be longer.

Making Informed Repair Decisions

When facing significant AC repairs, we help you make informed decisions by providing detailed explanations of the problem, available repair options, and honest assessments about whether repair or replacement makes more financial sense. Following the philosophy that “It’s Wiser to Have Kiser Install Carrier,” we’ll never recommend unnecessary replacements, but we also won’t suggest expensive repairs on systems where replacement would provide better long-term value.

Factors we consider when advising on repair versus replacement include the age of your current system, its efficiency rating compared to modern equipment, the cost and extent of needed repairs, and your system’s repair history. For example, if your twelve-year-old system needs a compressor replacement costing several thousand dollars, we might suggest considering a new high-efficiency system that could provide better comfort, lower operating costs, and renewed warranty protection.

Our commitment to serving Dallas, Irving, Farmers Branch, University Park, Las Colinas, Preston Hollow, and surrounding communities like Carrollton means we understand the importance of reliable air conditioning in Texas. Whether you need emergency repair service, routine maintenance, or advice about your aging system, [name] brings unmatched experience and expertise to every service call, ensuring your home stays comfortable regardless of what the Texas weather brings.

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They are great. Our downstairs unit went out. They were able to put in the model I wanted. It was a 5 ton horizontal system, and a difficult installation. They had the resources to get it done. They ran into some problems but they charged us what the original bid was. They were also able to fix the upstairs air conditioning. They are very professional and always respectful. They were able to troubleshoot as they went along. If there were any problems, they were able to fix them.

Anna A.

THIS COMPANY DOES BOTH COMMERCIAL AND RESIDENTIAL WORK. HAD A NEW SYSTEM PUT IN AT THE BARBER SHOP. WORKERS WERE VERY PROFESSIONAL AND THE WORK WAS DONE QUICKLY AND CORRECTLY. ALSO HAD THEM COME AND REPLACE A HEATING UNIT AT HOME. SAME GOOD SERVICE AND PRICE WAS COMPARABLE TO OTHER ESTIMATES THAT I GOT.

Rebecca J.

We had our second HVAC system installed by M.B. Kiser today. They are excellent. The installation team arrived at 8:30 and left at 6 with all the work complete, area cleaned up and a great Carrier Infinity system installed. We have two systems in our house. We had the same setup installed last year and it has been flawless. The prices are competitive and the installers and service people are professional, competent and excellent communicators. Highly recommend.

John P.

Happy MB Kiser customer since 2014. Great company, very dependable and always on time. My A/C bit the dust on Monday, and they sent a tech to fix it right away. A broken A/C in Texas during summer time is as good as a death sentence lol. Luckily these guys are always around. Thank you the MB Kiser team and Jordan in particular. Big thanks to Kristen for expediting the part ordering.

Oleg M.

I have used MB Kiser three times now at two different properties. Kenny and John are the best techs I have come across. This is a company that really puts their customers first which probably explains why they have been around so long.

David W.

We have a service contract with them so they come every six months to prepare the furnace and air conditioner. We get a reduced rate for any repairs because of the contract and we never get charged for any overtime. My parents also use them. I would recommend them. They redid our whole system in our old house. We’ve used them for 45 years. One of the guys remembered coming to our family home when I was little.

Elizabeth A.

Living in Texas we learn to appreciate our Air conditioners! I was ready to freak out yesterday when my unit stopped working and I am expecting some family over this weekend for the holidays! I started searching for a reputable air conditioning company in the metroplex. Couple of my friends at work referred me to MB Kiser and I decided to give them a try! I have called their customer service and lady on the phone was very knowledgeable and willing to help, which was a big plus for me.

Amy D.

OVERALL EXPERIENCE WAS 100% POSITIVE.

Kathleen M.

Quick response, my AC was out Friday all day and they came out first thing Saturday morning. Jordan answered all my questions, and verified the issue within first 10 minutes. I would highly recommend using them in the future.

Saj J.

I have now used MB Kiser for about 12 years. They have always been fast and honest. Recently, I had my AC go out at my office they fixed it fast with a $35 capacitor. The repair person I had out before Kiser tried to sell me an entire hvac system. Kiser also repaired one of my home units at 8pm on a hot evening fast and easy. Much to my amazement they did not even charge for emergency or afterhours. M.B. Kiser is wonderful to work with.

K. B.

They called ahead of time to let us know they were coming. They were right on time. They checked out our heater. We had just bought the house and couldn’t get the pilot light lit. The tech determined that there was air in the line, so he bled the line and got the pilot light lit. He checked out the heater and told us the heater was fine and didn’t need any more work.

Theresa V.

Thank you so much for your consideration. I truly appreciate your service to keep my aged system working.

Vincent F.

Annual maintenance plan is pretty straightforward and a much better value than paying twice a year for the same service at twice the rate. Service manager came out after the first call didn’t fix it, and made sure the unit cooled. Awesome service and friendly people.

Daniel M.

Well we used them twice and both times were happy with the price and work that was done.

Susan M.

Whether it’s installation, repair, or maintenance,

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Is your home feeling too hot or too cold? Don’t let the weather control your comfort! Our team of certified HVAC professionals is here to provide top-notch heating and cooling solutions tailored to your needs.

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© 2025 M.B. Kiser Heating and Air Conditioning Co. Inc.
10549 Denton Drive Dallas, TX 75220

Phone: (214) 823-9958
| License #: TACLA1543C

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