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Understanding Heating System Failures in Addison

When temperatures drop in Addison, TX, a functioning heating system becomes essential for maintaining comfort and safety in your home or business. Heating failures often occur at the most inconvenient times, typically during cold snaps when systems work hardest to maintain indoor temperatures. Common signs of heating problems include unusual noises, inconsistent temperatures, frequent cycling, increased energy bills, and complete system shutdowns. These issues can stem from various causes including worn components, electrical problems, thermostat malfunctions, or lack of proper maintenance.

At M.B. Kiser Heating and Air Conditioning Co. Inc., we’ve encountered virtually every type of heating problem imaginable during our decades of service. Our experience since 1945 has taught us that early detection and prompt repair of heating issues can prevent more extensive damage and costly replacements. We understand that heating emergencies don’t follow business hours, which is why we maintain a 24/7 call center where after-hours calls are forwarded to our on-call technicians and service manager, ensuring you receive immediate assistance when you need it most.

Common Heating Problems We Address

Furnace ignition failures represent one of the most frequent heating repair calls we receive in Addison. Modern furnaces use either pilot lights or electronic ignition systems, both of which can fail due to dirt accumulation, faulty sensors, or electrical issues. When ignition problems occur, your furnace may attempt to start but fail to produce heat, or it might not activate at all. Our technicians carry specialized diagnostic equipment to quickly identify ignition system problems and implement appropriate solutions.

Heat exchanger cracks pose serious safety risks and require immediate attention. These critical components separate combustion gases from the air circulating through your home. When cracks develop due to age, thermal stress, or poor maintenance, dangerous carbon monoxide can leak into living spaces. We perform thorough inspections using advanced camera technology to detect even hairline cracks that might otherwise go unnoticed. Blower motor failures also frequently plague heating systems, resulting in inadequate air circulation even when the furnace produces heat properly. Motor issues often manifest as squealing, grinding noises, or complete failure to operate.

Our Comprehensive Repair Process

When you contact M.B. Kiser Heating and Air Conditioning Co. Inc. for heating repair in Addison, we follow a systematic approach to diagnose and resolve your heating issues efficiently. Our process begins with a detailed phone consultation where we gather information about your system’s symptoms, age, and maintenance history. This initial assessment helps our technicians arrive prepared with the most likely needed parts and tools, minimizing repair time and inconvenience.

Upon arrival, our certified technicians conduct a thorough inspection of your entire heating system, not just the apparent problem area. This comprehensive approach often reveals underlying issues that could cause future failures if left unaddressed. We test electrical connections, measure gas pressure, check safety controls, inspect heat exchangers, evaluate blower performance, and verify proper ventilation. Our diagnostic process includes using specialized instruments to measure temperature differentials, carbon monoxide levels, and electrical draw to ensure your system operates safely and efficiently after repairs.

Types of Heating Systems We Service

  • Gas Furnaces: Natural gas and propane systems requiring specialized knowledge of combustion processes, venting requirements, and safety protocols
  • Electric Furnaces: Systems using resistance heating elements that demand expertise in high-voltage electrical components and sequencer operations
  • Heat Pumps: Dual-purpose systems providing both heating and cooling that require understanding of refrigeration cycles and reversing valve operations
  • Dual Fuel Systems: Hybrid configurations combining heat pumps with gas furnaces for optimal efficiency across temperature ranges
  • Boiler Systems: Hydronic heating systems using water or steam distribution requiring knowledge of pressure controls and circulation pumps

Emergency Heating Repair Services

Heating emergencies demand immediate response, especially during severe weather conditions when indoor temperatures can drop rapidly. We understand that heating failures create uncomfortable and potentially dangerous situations for families and businesses. Our 24/7 emergency service ensures you never face extended periods without heat. When you call our after-hours number, your call reaches our dedicated call center staff who immediately forward your information to our on-call technician and service manager. If immediate phone troubleshooting cannot resolve the issue, we dispatch a technician to your location.

Our emergency response team carries extensive inventories of common replacement parts, allowing most repairs to be completed during the initial visit. We stock components for various heating system brands and models, including those we’ve installed as the oldest Carrier dealer in Dallas. This preparation minimizes downtime and eliminates the frustration of waiting for parts orders during heating emergencies. Additionally, if your situation requires follow-up service, we ensure someone from our team calls you first thing in the morning to schedule any necessary additional work.

Preventive Maintenance and Long-Term Solutions

While we excel at heating repairs, we believe preventing problems through regular maintenance provides the best value for our customers. Our maintenance programs include comprehensive inspections, cleaning, adjustments, and minor repairs that keep systems operating efficiently and extend equipment life. Regular maintenance typically reduces emergency repair calls by seventy percent and improves system efficiency by up to twenty percent. During maintenance visits, we document system conditions, track performance trends, and alert you to developing issues before they cause failures.

As a certified Climate Master dealer and family-owned business, we take pride in building long-term relationships with our residential and light commercial customers throughout Addison and surrounding areas including Dallas, Irving, Farmers Branch, University Park, Las Colinas, and Preston Hollow. Our maintenance contract customers receive priority scheduling, discounted repair rates, and extended warranties on parts and labor. We customize maintenance programs based on equipment age, usage patterns, and specific customer needs, ensuring optimal performance and reliability throughout heating season.

Why Choose M.B. Kiser Heating and Air Conditioning Co. Inc.

Our position as the oldest AC company in Dallas reflects not just longevity but consistent delivery of quality service that keeps customers returning generation after generation. Since 1945, we’ve adapted to changing technologies while maintaining our commitment to honest, professional service. “It’s Wiser to Have Kiser Install Carrier” isn’t just our slogan; it represents our dedication to providing superior heating solutions backed by industry-leading products and exceptional service.

When you need heating repair in Addison, choosing [name] means partnering with technicians who possess extensive training, experience, and commitment to solving your heating problems correctly the first time. We invest continuously in technician education, ensuring our team stays current with evolving heating technologies and repair techniques. Our family-owned structure allows us to maintain consistent service standards and build genuine relationships with customers, treating each home and business with the same care we would our own. Whether you need emergency repairs, routine maintenance, or complete system installations, we deliver solutions that restore comfort and provide lasting value.

HVAC Repair in Addison, TX | Furnace Repair

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Annual maintenance plan is pretty straightforward and a much better value than paying twice a year for the same service at twice the rate. Service manager came out after the first call didn’t fix it, and made sure the unit cooled. Awesome service and friendly people.

Daniel M.

Living in Texas we learn to appreciate our Air conditioners! I was ready to freak out yesterday when my unit stopped working and I am expecting some family over this weekend for the holidays! I started searching for a reputable air conditioning company in the metroplex. Couple of my friends at work referred me to MB Kiser and I decided to give them a try! I have called their customer service and lady on the phone was very knowledgeable and willing to help, which was a big plus for me.

Amy D.

They called ahead of time to let us know they were coming. They were right on time. They checked out our heater. We had just bought the house and couldn’t get the pilot light lit. The tech determined that there was air in the line, so he bled the line and got the pilot light lit. He checked out the heater and told us the heater was fine and didn’t need any more work.

Theresa V.

Quick response, my AC was out Friday all day and they came out first thing Saturday morning. Jordan answered all my questions, and verified the issue within first 10 minutes. I would highly recommend using them in the future.

Saj J.

Happy MB Kiser customer since 2014. Great company, very dependable and always on time. My A/C bit the dust on Monday, and they sent a tech to fix it right away. A broken A/C in Texas during summer time is as good as a death sentence lol. Luckily these guys are always around. Thank you the MB Kiser team and Jordan in particular. Big thanks to Kristen for expediting the part ordering.

Oleg M.

Well we used them twice and both times were happy with the price and work that was done.

Susan M.

Thank you so much for your consideration. I truly appreciate your service to keep my aged system working.

Vincent F.

We had our second HVAC system installed by M.B. Kiser today. They are excellent. The installation team arrived at 8:30 and left at 6 with all the work complete, area cleaned up and a great Carrier Infinity system installed. We have two systems in our house. We had the same setup installed last year and it has been flawless. The prices are competitive and the installers and service people are professional, competent and excellent communicators. Highly recommend.

John P.

They are great. Our downstairs unit went out. They were able to put in the model I wanted. It was a 5 ton horizontal system, and a difficult installation. They had the resources to get it done. They ran into some problems but they charged us what the original bid was. They were also able to fix the upstairs air conditioning. They are very professional and always respectful. They were able to troubleshoot as they went along. If there were any problems, they were able to fix them.

Anna A.

I have used MB Kiser three times now at two different properties. Kenny and John are the best techs I have come across. This is a company that really puts their customers first which probably explains why they have been around so long.

David W.

We have a service contract with them so they come every six months to prepare the furnace and air conditioner. We get a reduced rate for any repairs because of the contract and we never get charged for any overtime. My parents also use them. I would recommend them. They redid our whole system in our old house. We’ve used them for 45 years. One of the guys remembered coming to our family home when I was little.

Elizabeth A.

OVERALL EXPERIENCE WAS 100% POSITIVE.

Kathleen M.

THIS COMPANY DOES BOTH COMMERCIAL AND RESIDENTIAL WORK. HAD A NEW SYSTEM PUT IN AT THE BARBER SHOP. WORKERS WERE VERY PROFESSIONAL AND THE WORK WAS DONE QUICKLY AND CORRECTLY. ALSO HAD THEM COME AND REPLACE A HEATING UNIT AT HOME. SAME GOOD SERVICE AND PRICE WAS COMPARABLE TO OTHER ESTIMATES THAT I GOT.

Rebecca J.

I have now used MB Kiser for about 12 years. They have always been fast and honest. Recently, I had my AC go out at my office they fixed it fast with a $35 capacitor. The repair person I had out before Kiser tried to sell me an entire hvac system. Kiser also repaired one of my home units at 8pm on a hot evening fast and easy. Much to my amazement they did not even charge for emergency or afterhours. M.B. Kiser is wonderful to work with.

K. B.

Whether it’s installation, repair, or maintenance,

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Is your home feeling too hot or too cold? Don’t let the weather control your comfort! Our team of certified HVAC professionals is here to provide top-notch heating and cooling solutions tailored to your needs.

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© 2025 M.B. Kiser Heating and Air Conditioning Co. Inc.
10549 Denton Drive Dallas, TX 75220

Phone: (214) 823-9958
| License #: TACLA1543C

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Addison, TX