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Understanding AC Repair Needs in Addison’s Climate

When your air conditioning system fails during an Addison summer, where temperatures regularly soar above 100 degrees Fahrenheit, you need immediate professional assistance. At M.B. Kiser Heating and Air Conditioning Co. Inc., we’ve been responding to these urgent calls since 1945, making us the oldest AC company in Dallas and the surrounding areas. Our extensive experience in the North Texas climate means we understand exactly how the extreme heat, humidity fluctuations, and occasional severe weather impact your cooling system’s performance and longevity.

The unique weather patterns in Addison create specific challenges for air conditioning systems. The combination of intense summer heat, spring allergens, and occasional winter freezes puts extraordinary stress on AC components. Your system works overtime from May through September, often running continuously during peak summer months. This constant operation accelerates wear on compressors, fan motors, capacitors, and electrical connections. Additionally, the high humidity levels common in North Texas can lead to frozen evaporator coils, drainage problems, and increased strain on dehumidification processes within your system.

Common AC Problems We Repair in Addison Homes

Through decades of service as the oldest Carrier Dealer in Dallas, we’ve identified patterns in air conditioning failures specific to Addison residences. Refrigerant leaks represent one of the most frequent issues we encounter, often manifesting as reduced cooling capacity, ice formation on the indoor unit, or hissing sounds near the refrigerant lines. These leaks typically develop at connection points, valve cores, or through microscopic holes in aging copper tubing. Our EPA-certified technicians use advanced leak detection equipment including electronic sniffers and UV dye systems to pinpoint exact leak locations, ensuring complete repairs rather than temporary fixes.

Electrical component failures account for approximately 40% of our service calls in Addison. Capacitors, which provide the initial power surge needed to start motors, frequently fail due to voltage fluctuations and heat exposure. Contactors, the switches that control power flow to your compressor and fan motors, wear out from repeated cycling and can cause intermittent cooling problems. We also regularly replace failed circuit boards, thermostats with faulty sensors, and damaged wiring compromised by rodents or weather exposure. Our 24/7 availability means we respond immediately when these critical components fail, with our call center forwarding after-hours emergencies to our on-call technician and service manager.

Compressor problems require particular expertise to diagnose and repair correctly. As a family owned and operated company certified with Climate Master, we’ve developed specialized diagnostic procedures for identifying compressor issues before complete failure occurs. Warning signs include unusual noises like grinding or squealing, hard starting, frequent breaker trips, and elevated amp draws during operation. We perform comprehensive electrical testing, measure superheat and subcooling values, and analyze oil samples when necessary to determine whether repair or replacement offers the best value.

Our Comprehensive Repair Process

When you contact M.B. Kiser Heating and Air Conditioning Co. Inc. for AC repair in Addison, our systematic approach ensures accurate diagnosis and lasting solutions. Our technicians begin with a detailed system inspection, checking all major components including the outdoor condenser unit, indoor evaporator coil, air handler, ductwork connections, and control systems. We measure temperature differentials across the evaporator coil, test capacitor microfarad ratings, check refrigerant pressures and temperatures, inspect electrical connections for signs of overheating, and evaluate airflow rates throughout your system.

Following diagnosis, we provide detailed explanations of identified problems, discussing repair options, costs, and expected outcomes. Our transparent pricing structure includes itemized estimates for parts and labor, with no hidden fees or surprise charges. We maintain extensive parts inventory for most major brands, though our specialization as a Carrier dealer means we have immediate access to genuine Carrier components. For residential and light commercial customers in Addison, we often complete repairs during the initial service visit, minimizing downtime and discomfort.

Preventive Maintenance and Service Contracts

Our concentration on maintenance contracts reflects our understanding that prevention costs far less than emergency repairs. Regular maintenance visits include comprehensive system tune-ups designed to identify potential problems before they cause system failures. During these visits, we perform the following essential services:

  • Clean and inspect evaporator and condenser coils removing dirt and debris that reduces efficiency
  • Check and adjust refrigerant levels ensuring optimal cooling performance
  • Lubricate all moving parts reducing friction and extending component life
  • Test and calibrate thermostats maintaining accurate temperature control
  • Inspect and tighten electrical connections preventing failures from loose or corroded terminals
  • Replace air filters improving air quality and system efficiency
  • Clear condensate drains preventing water damage and biological growth

These maintenance procedures typically extend system life by 30-40% while reducing energy consumption by up to 25%. For Addison customers, where cooling costs represent significant utility expenses, these savings quickly offset maintenance investment costs.

Emergency Response and After-Hours Service

Equipment failures don’t follow business hours, which is why we maintain 24/7 emergency service availability. Our after-hours call center ensures you always reach a real person who understands HVAC emergencies. They immediately forward urgent calls to our on-call technician and service manager, who assess the situation and dispatch appropriate resources. For non-emergency issues called in after hours, we prioritize these calls and contact customers first thing in the morning to schedule prompt service appointments.

This commitment to availability proves especially valuable during Addison’s extreme weather events. When heat waves strike and AC systems across the area fail simultaneously, our established customers with maintenance contracts receive priority service. Our fleet of fully stocked service vehicles allows technicians to complete most repairs without parts delays, restoring comfort quickly even during peak demand periods.

Installation Services for Irreparable Systems

Sometimes, repair isn’t the most economical option. Systems over 15 years old, those requiring frequent repairs, or units using obsolete R-22 refrigerant often warrant replacement. As expressed in our motto, “It’s Wiser to Have Kiser Install Carrier,” we specialize in complete system installations. Our installation process includes load calculations to ensure proper sizing, ductwork evaluation and modification when necessary, proper refrigerant charging using superheat and subcooling methods, and comprehensive system commissioning to verify optimal performance.

Modern high-efficiency systems offer substantial improvements over older equipment. SEER ratings now reach 21 or higher, compared to 10 SEER units common in older Addison homes. Variable-speed technology provides better humidity control and more consistent temperatures while reducing energy consumption. Smart thermostats enable remote monitoring and control, optimizing comfort and efficiency. We help customers navigate available rebates and financing options, making upgrades more affordable while delivering immediate energy savings and enhanced comfort throughout their homes. Contact us today.

Air Conditioning Repair in Addison, TX | AC Repair

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They are great. Our downstairs unit went out. They were able to put in the model I wanted. It was a 5 ton horizontal system, and a difficult installation. They had the resources to get it done. They ran into some problems but they charged us what the original bid was. They were also able to fix the upstairs air conditioning. They are very professional and always respectful. They were able to troubleshoot as they went along. If there were any problems, they were able to fix them.

Anna A.

OVERALL EXPERIENCE WAS 100% POSITIVE.

Kathleen M.

They called ahead of time to let us know they were coming. They were right on time. They checked out our heater. We had just bought the house and couldn’t get the pilot light lit. The tech determined that there was air in the line, so he bled the line and got the pilot light lit. He checked out the heater and told us the heater was fine and didn’t need any more work.

Theresa V.

We had our second HVAC system installed by M.B. Kiser today. They are excellent. The installation team arrived at 8:30 and left at 6 with all the work complete, area cleaned up and a great Carrier Infinity system installed. We have two systems in our house. We had the same setup installed last year and it has been flawless. The prices are competitive and the installers and service people are professional, competent and excellent communicators. Highly recommend.

John P.

Annual maintenance plan is pretty straightforward and a much better value than paying twice a year for the same service at twice the rate. Service manager came out after the first call didn’t fix it, and made sure the unit cooled. Awesome service and friendly people.

Daniel M.

Living in Texas we learn to appreciate our Air conditioners! I was ready to freak out yesterday when my unit stopped working and I am expecting some family over this weekend for the holidays! I started searching for a reputable air conditioning company in the metroplex. Couple of my friends at work referred me to MB Kiser and I decided to give them a try! I have called their customer service and lady on the phone was very knowledgeable and willing to help, which was a big plus for me.

Amy D.

Well we used them twice and both times were happy with the price and work that was done.

Susan M.

THIS COMPANY DOES BOTH COMMERCIAL AND RESIDENTIAL WORK. HAD A NEW SYSTEM PUT IN AT THE BARBER SHOP. WORKERS WERE VERY PROFESSIONAL AND THE WORK WAS DONE QUICKLY AND CORRECTLY. ALSO HAD THEM COME AND REPLACE A HEATING UNIT AT HOME. SAME GOOD SERVICE AND PRICE WAS COMPARABLE TO OTHER ESTIMATES THAT I GOT.

Rebecca J.

Thank you so much for your consideration. I truly appreciate your service to keep my aged system working.

Vincent F.

We have a service contract with them so they come every six months to prepare the furnace and air conditioner. We get a reduced rate for any repairs because of the contract and we never get charged for any overtime. My parents also use them. I would recommend them. They redid our whole system in our old house. We’ve used them for 45 years. One of the guys remembered coming to our family home when I was little.

Elizabeth A.

I have now used MB Kiser for about 12 years. They have always been fast and honest. Recently, I had my AC go out at my office they fixed it fast with a $35 capacitor. The repair person I had out before Kiser tried to sell me an entire hvac system. Kiser also repaired one of my home units at 8pm on a hot evening fast and easy. Much to my amazement they did not even charge for emergency or afterhours. M.B. Kiser is wonderful to work with.

K. B.

I have used MB Kiser three times now at two different properties. Kenny and John are the best techs I have come across. This is a company that really puts their customers first which probably explains why they have been around so long.

David W.

Happy MB Kiser customer since 2014. Great company, very dependable and always on time. My A/C bit the dust on Monday, and they sent a tech to fix it right away. A broken A/C in Texas during summer time is as good as a death sentence lol. Luckily these guys are always around. Thank you the MB Kiser team and Jordan in particular. Big thanks to Kristen for expediting the part ordering.

Oleg M.

Quick response, my AC was out Friday all day and they came out first thing Saturday morning. Jordan answered all my questions, and verified the issue within first 10 minutes. I would highly recommend using them in the future.

Saj J.

Whether it’s installation, repair, or maintenance,

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Is your home feeling too hot or too cold? Don’t let the weather control your comfort! Our team of certified HVAC professionals is here to provide top-notch heating and cooling solutions tailored to your needs.

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© 2025 M.B. Kiser Heating and Air Conditioning Co. Inc.
10549 Denton Drive Dallas, TX 75220

Phone: (214) 823-9958
| License #: TACLA1543C

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Addison, TX